Travelkore is an integral part of the Torkore group of companies, a multinational corporation based in Canada that operates across four continents. The executive team of Travelkore comprises senior leaders from diverse backgrounds in the travel industry, technology, and healthcare sectors, with multinational experience.
In our model, maintaining strong partnerships with both domestic and international online travel agencies, travel professionals, GDS platforms, airlines, medical practitioners, diagnostics centres, pharmacies, laboratories and government is of utmost importance. These relationships form the foundation of our service offerings, ensuring safety and trust.
Each provider is an essential component of our digital platforms and has willingly committed to meeting specific standards and delivering high-quality services.
Our global services are built upon robust and secure systems that adhere to internationally recognized standards of privacy and confidentiality. We prioritize the safety of our customers, and this focus extends to our travel convenience services, including tourist taxes. These services are thoughtfully designed with safety in mind, considering that unfamiliarity with a destination can expose individuals to potential risk.
TravelKore is a comprehensive SaaS platform that streamlines operations and interactions in the travel industry, catering to travel agents, providers, consumers, and governments. It facilitates integrated communication, allowing real-time updates and notifications between stakeholders. The platform focuses on securely managing data, travel history, and preferences, ensuring compliance with data protection regulations.
Payment processing and foreign exchange are handled directly by the platform, ensuring seamless and efficient transactions. TravelKore manages the collection and management of tourism taxes, ensuring compliance with relevant regulations. In addition to its core functionalities, TravelKore enables agents and travelers to purchase ancillary travel-related services, enhancing the overall travel experience. The platform includes robust analytics and reporting tools, providing insights into travel trends and performance metrics, which aid in decision-making and strategy planning. Customer support is enhanced with tools like chatbots, FAQs, and support ticket systems, ensuring timely assistance for users.
TravelKore allows direct integration into Global Distribution Systems (GDS) or agency management systems via various options, making it highly adaptable to different operational needs. It supports government enforcement officers by providing the ability to check the status of a tourist tax and view records of past tourist taxes paid on previous visits. Additionally, the platform provides co-branded collection links for travel agencies, resorts, hotels, car rental companies, transportation companies, online travel agencies, and duty of care information systems.
The platform includes a full auditing dashboard for co-branded partners and government agencies, offering comprehensive oversight and accountability.
This feature ensures that all financial transactions and tax collections are transparent and easily accessible for review. By utilizing automated auditing technology, TravelKore helps lower administrative costs, which can enable government agencies to reduce the cost of tourism taxes, ultimately benefiting tourists by keeping prices low.
TravelKore is highly scalable and secure, utilizing cloud-based services provided by Microsoft Azure. Data security and privacy are of paramount importance at TravelKore, which adheres to all major legislation regarding data privacy in North America, Mexico, Europe, the UK, and Canada. The platform is accessible via mobile devices, offering a user-friendly interface optimized for on-the-go use. This accessibility ensures that users can manage their travel plans anytime, anywhere.
TravelKore has core integration with the CareKore SaaS-based platform. Upon an initial purchase of a service, an account will be generated automatically, but not activated, on the CareKore Digital Wallet. This process ensures secure transactions and the safekeeping of pertinent medical records in compliance with HIPAA (USA), GDPR (Europe), and PIPEDA and PHIPA (Canada). Customers can store medical, government, or private records in the CareKore Digital Wallet. These standards govern the manner in which personal information and personal health information may be collected, used, and disclosed within the health or commercial sectors.
In addition to the CareKore SaaS platform, TravelKore has developed the SafeKore health and safety app. This app, available on both iOS and Google platforms, enhances user safety and health management while traveling.
A significant aspect of TravelKore is its role in supporting travel agencies with duty of care regulations. By ensuring compliance with legal and regulatory requirements, the platform helps travel agencies fulfill their duty of care obligations, providing peace of mind to both the agencies and their clients.
Overall, TravelKore enhances efficiency by streamlining operations and reducing administrative burdens, offers convenience with a one-stop solution for all travel-related activities, ensures compliance with legal and regulatory requirements, improves customer satisfaction with seamless services, and provides scalability to adapt to the growing needs of the travel industry.
